OpenNashPrepared for Michael Padovano

Michael Padovano / Senior Director, AI, Data and Analytics / TRAC Intermodal

We did the homework
on TRAC Intermodal.

TRAC moves chassis operations at serious scale. We found three queues where AI automation can help turn ERP and reporting knowledge into less manual service work.

Your current role is Senior Director, AI, Data and Analytics at TRAC
Your background spans 15+ Oracle EBS implementations, Snowflake on Azure, ERP, reporting, and supply chain
TRAC public surfaces include chassis lookup, service requests, bill management, GPS, pools, and EDI scale
Where it comes fromestimate
Service request triage16-26 hrs/mo
Registration document prep14-24 hrs/mo
Reporting and data checks15-25 hrs/mo
Three specific painsS.02

Three places we would start.

Pick one workflow. We automate the prep work for 14 days and show whether it can delay a hire, reduce rework, or move people to higher-value queues.

Pain 01 / Service requests

Chassis service requests need faster triage.

Problem

TRAC exposes customer service, service requests, chassis lookup, and fleet support surfaces.

Solution

We classify the request, collect chassis and pool context, draft the next action, and route exceptions.

TRAC site
Pain 02 / Registration

Licensing and registration packets create slow checks.

Problem

TRAC's chassis business creates documents, asset records, registrations, equipment status, and customer support workflows.

Solution

We gather asset records, check missing registration data, prepare packet notes, and log follow-ups.

TRAC careers
Pain 03 / Reporting

ERP and reporting requests need clean source context.

Problem

Your profile names Oracle, Snowflake, Azure, enterprise reporting, analytics, managed service providers, and custom solutions.

Solution

We prepare report requests, map data sources, flag mismatches, and draft acceptance checks before build work starts.

TRAC site

Michael, give us 30 minutes.

Bring one TRAC Intermodal queue your team would rather stop babysitting. We will make it worth your time with the automation map, hire-pressure math, and a 14-day no-charge start.

Book a 30-minute introPrefer email?